KallyAI vs Google Duplex for Restaurant Reservations
Google's AI calling feature integrated into Google Assistant. Makes reservations at supported businesses through automated calls.
Quick Summary
| Feature | KallyAI | Google Duplex |
|---|---|---|
| Outbound Calls | ✓ | ~ |
| Waits on Hold | ✓ | ✗ |
| IVR Navigation | ✓ | ✗ |
| Availability | 24/7 | Business Hours |
| Personal Use | ✓ | ✓ |
| Pricing | Per-call | Free (with Google account) |
Why KallyAI Wins for Restaurant Reservations
Fair Points for Google Duplex
Need restaurant reservations handled?
KallyAI makes the call, waits on hold, and gets it done.
Try KallyAI FreeReal-World Scenario
Booking a special anniversary dinner
You want to book a table at a popular local restaurant for your anniversary, requesting a quiet corner booth, noting a shellfish allergy, and asking about their tasting menu.
KallyAIHow KallyAI Handles It
KallyAI calls the restaurant directly, communicates all your specific requests, confirms the booth availability, discusses the tasting menu options, notes the allergy in the reservation, and provides you with a complete confirmation including what the restaurant suggests for your special occasion.
Google DuplexHow Google Duplex Handles It
Google Duplex works only with verified partner restaurants. If the restaurant isn't in their network, it simply won't work. For supported restaurants, it handles basic reservations but may not communicate detailed special requests or allergies reliably.
The Verdict
KallyAI wins for any restaurant not in Google's limited network and for complex reservations requiring detailed communication. Google Duplex is fine for simple bookings at supported chain restaurants.
About Restaurant Reservations
Common Frustrations
- Restaurants not answering during busy periods
- Difficulty hearing in loud environments
- Limited availability for popular times
- Communicating dietary restrictions clearly
- Last-minute changes and cancellations
Frequently Asked Questions
Can Google Duplex book any restaurant?
No. Google Duplex only works with restaurants that have been verified and integrated into Google's system. Many local restaurants, especially independent ones, aren't supported. KallyAI calls any restaurant with a phone number.
How does KallyAI handle dietary restrictions compared to Duplex?
KallyAI has a full conversation with the restaurant, clearly communicating allergies and dietary needs and confirming they're noted in the reservation. Duplex's automated system may not reliably convey detailed special requests.
Which is faster for simple reservations?
For supported restaurants, Google Duplex can be quick and seamless. However, KallyAI typically completes calls within 3-5 minutes for any restaurant, with the added benefit of handling any special requests during the same call.
Is Google Duplex really free?
Yes, Duplex is free with a Google account. However, its limited restaurant coverage means you often can't use it when you need it. KallyAI's small per-call cost ensures it works for any restaurant, every time.
Related Resources
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